Prioritizing Customer Service in Logistics: Everglory’s Approach to Client Excellence

30Nov, 2023

In the dynamic world of logistics, customer service is not just a support function; it’s a cornerstone of success. At Everglory Logistics, we understand that each interaction with our clients is an opportunity to reinforce our commitment to excellence. Here’s how we, and any customer-focused logistics provider, can elevate customer service standards.   Understanding Client… Read more »

17Nov, 2023

As demand surges, the holiday season can be a logistical challenge for many businesses. However, with the right strategies in place, it’s possible to turn this hectic time into a period of success. As your trusted logistics partner, Everglory will guide you through the season’s unique demands.   Plan Ahead: Advance planning is critical. Everglory… Read more »

29Sep, 2023

In an era where technology governs logistics operations, protecting sensitive data and digital assets is paramount. With its reliance on technology for inventory management, transportation, tracking shipments, and customer communication, the logistics industry is inevitably vulnerable to cyberattacks. Cyberattacks can have a devastating impact on logistics companies. They can disrupt operations, damage customer relationships, and… Read more »

24Aug, 2023

In today’s unpredictable world, the shipping industry is often thrown into the spotlight with events like the backlog of ships at the Panama Canal due to drought restrictions, the closure of Turkey’s Dardanelles Strait due to wildfires, and the recent collisions in the Suez Canal. Through it all, Everglory stands firm in its mission: ensuring… Read more »

3Aug, 2023

Everglory Logistics, a global provider of comprehensive logistics solutions, is navigating the industry’s future with innovation and commitment. Technological advances dramatically influence this rapidly evolving industry, and Everglory is championing this revolution, driving change and redefining standards. Our emphasis on technological integration reflects in the sustainable solutions we provide to our valued customers. By leveraging… Read more »

19Jul, 2023

August, the harbinger of the holiday season for retailers and manufacturers, often marks a peak in imports. This pattern, as identified by the latest Port Tracker report, is also anticipated to hold this year. However, the unfolding scenario has its complexities. Labor issues emerging at key junctions, including ports and warehouses, pose a potential threat… Read more »

21Jun, 2023

At long last, a resolution is in sight for the West Coast port labor dispute that has been an ongoing concern for logistics companies. After a work-stoppage that lasted nine days, causing significant disruption to cargo shipments, a tentative agreement has been reached between the Pacific Maritime Association (PMA) and the International Longshore and Warehouse… Read more »

16Jun, 2023

If you are looking for a forwarder that will learn your business and be responsive to your questions, take a look at Everglory.  We help companies that are not completely satisfied with their current supply chain program. Monthly we will be presenting specific solutions to supply chain challenges our customers once had that may apply… Read more »